Terms and Conditions
Securing your booking
Bookings are accepted on a first come, first served basis. When booking our wedding service we require all trials to be paid upfront as a non-refundable deposit which will hold your appointment and wedding date, up until the trial has been completed. Please note that we DO NOT hold the date for any clients until the deposit is received. This is to allow our clients an equal chance to make their commitment to our services. The deposit should be paid within 48 hr of making the booking.
Once you've had your Bridal trial and wish to go ahead to book us for your wedding day services, a 50% non-refundable deposit from your total cost is require within 5 days after your trial has completed, to secure and book your wedding date. if we haven't received your deposit within these 5 days, you wedding date will automatically become available for the next clients. Note - until your deposit is paid your trial or wedding date will not be secured. You must confirm the size of your wedding party within 10 days of your trial completion. Last minute booking... if your booking is made less than 6 weeks prior to your wedding or prom date, in order to secure the date a full non-refundable payment of the total cost is require within 48 hr of the booking had been made or after your trial is completed. Without full payment being made your prom/ wedding date will not be secured
**we will continue to hold your wedding date upto 5 days after your trial has completed. Within this 5 days we expect 50% deposit of the total cost to be transferred. In some circumstance the payment date can be delay upon agreement from both parties (Maximum delay of 10 days from trial date. Fails to paid or respond to our follow up will result in your wedding date will automatically be release/ giving to the next available clients.**
*** 10% interest per day will automatically apply when final outstanding balance is over due. ***
We only accept cash or bank transfer. All deposits and payments are non-refundable and non-transferable.
The outstanding balance or final payment for mobile services needs to be paid in full at least 6 weeks before the event date. if your booking is made less than 6 weeks prior to your wedding or prom date, in order to secure the date a full non-refundable payment of the total cost is required within 48 hr of the booking having been made or after your trial is completed.
Coverage begins at the agreed time and is limited up until the bride walking down the aisle. Attended time may also include breaks; travel to, from and between the venues. Additional hours are by agreement at time of booking and at the sole discretion of PKay Bridal. Charges of £30 an hour will apply outside the stated coverage times.
Due to the commitment to weddings at the weekends, consultation, trial, engagement/pre-wedding portrait shoots are arranged Monday to Friday. The location of the engagement/pre-wedding portrait shoot is within 15 miles of Bishops Stortford. Otherwise, a charge may apply.
In the unlikely event of the PKay Bridal team is unable to complete the coverage due to unforeseen circumstances, PKay Bridal reserves the right to appoint another Hair stylist, Makeup Artist or photographer to attend on his/her behalf to undertake the services.
Travel is Free within 10 mile radius of our studio, outside 10 miles radius there is a travel fee of £0.50 per mile (round trip) for us to travel to the wedding venue on your wedding day. Congestion and parking charges may apply depending on the location.
You can cancel your booking / appointment at any point, but your payments and your deposits will not be refund. You are entitle to transfer/move your appointment once free of charge, if you decided to cancel your new appointment your deposit will be lost. If you would like to move your appointment again for second time this will incurred an extra £30 charge for date reservation. PKay Bridal will be under no obligation to refund any money that has been paid up until the point of cancellation however the client will not be liable for any further payments.
For Over 80 miles round trip if you are cancel or postpone your Hair & Makeup booking/ appointment and If PKay Bridal has already book flights & accommodations in order full fill your booking, then the client is responsible to cover the cost of PKay Bridal expenses, flight & accommodation in full.
If your wedding/ Event was cancel due to the Government Force Majeure (e.g. pandemic, locked down, boarder closing), you are entitle to change or reschedule your date, but if you decided to change the venue, travel cost will apply depending on distance of your new location (0.50p per miles round trip).
If the New date happen to fall on the same date as others client wedding/event PKay Bridal will arrange the replacement team to take care of your parties. If you would like to have a Hair and makeup trial with our replacement team, we will be responsible to schedule and organised the trial for you, but you will be responsible to cover the new trial cost up front in full with PKay Bridal.
If the client refuse PKay Bridal replacement team and decided to cancel our services your deposits will not be refund.
If you have already select your new wedding date, but then decided to cancel, your deposit will be lost.
In the circumstance where your wedding date is change due to Government Force Majeure and PKay Bridal is unable to supply you with a replacement team. PKay Bridal agree to partially refund a 60% of your Non-refundable deposit/booking fee that the client paid up until the point of cancellation.
If you decided to cancel your wedding date due to Government Force Majeure (e.g. pandemic, locked down, boarder closing) PKay Bridal agree to partially refund the Non-refundable deposit/booking fee that the client paid up until the point of cancellation but PKay Bridal is Entitled to charge you the cancellation fee of £100 for Wedding date reservation, consultations, admin and the client will not be liable for any further payments.
By confirming your booking with us, you agree that PKay Bridal may use any photography for publicity purposes which includes, but not limited to, our website and social media pages. This includes photographs taken by PKay Bridal and photographs taken by your professional photographer.
This Release gives the clients the right to reproduce and print high- resolution images for personal use. PKay Bridal agrees to allow photos taken at the Photo session/ Wedding to be used by Our clients. The client can freely use the images from these sessions for their personal use, social media as they see fit with the PKay Bridal photographer credited.
This license does not include use that results in financial gain, including but not limited to: stock photography, print sale profits or resale of any nature.
You may not under any circumstances alter, edit or change images which includes but is not limited to photo editing apps and filters such as instagram.
Copyright of images will remain with the photographer/ Videographer under UK Photography law. The photographer (Phavinee Klongjing) reserves all the right to choose which photographs will display on PKay Bridal website and social media.
The client agree on grant permission to PKay Bridal photography to use photographs taken of the client for use on social media, website and/or portfolios. the client hereby waive any right to inspect or approve the finished photographs or printed or electronic matter that may be used in conjunction with them now or in the future, whether that use is known to the client or unknown, and the client waive any right to royalties or other compensation arising from or related to the use of the photograph. The photographer (PKay Bridal, Phavinee Klongjing) reserves all the right to choose which photographs will display on PKay Bridal website and social media.
I am 18 years of age or older and I am competent to contract in my own name. I have read this release before signing and agree to hire PKay Bridal as my photographer, and I fully understand the contents, meaning and impact of this release. I understand that I am free to address any specific questions regarding this release by submitting those questions in writing prior to signing, and I agree that my failure to do so will be interpreted as a free and knowledgeable acceptance of the terms of this release.
By using any of these images you agree to the above terms.
Limitation of liability
PKay Bridal recommended that you take out wedding insurance. PKay Bridal shall have no liability for any third party (product or service) whatsoever, regardless of cause, even if it has been recommended by us.
Contra-indication & Refusal to supply our services due to Hygienic reason
We require our clients to inform PKay Bridal if anyone in their bridal party, or the client herself, has any contagious skin condition, any infection, or pre-existing skin condition including Nits or lice . We reserve all rights to refuse our services to those who have pre-existing conditions, skin irritation, nits, lice or have recently come into contact with a contagious skin condition. If those with skin conditions or pre-existing skin conditions would like to go ahead with our services, even if we agree to provide our services, you do so at your own risk, we will not be liable or accept any blame for any further irritation. Those with a skin condition must supply their own skincare, cosmetics /make-up and brush set.
Some examples (but not an exhaustive list) of skin conditions are as follows...conjunctivitis, cold sore, Impetigo ,Herpes (herpes simplex, types 1 and 2 viruses), Rash caused by Neisseria meningitides(N. meningitides), Rash and blisters that accompany shingles (herpes zoster virus), Ringworm (fungal) infections (tinea), Scabies (itch mite), Chickenpox, Measles and rubella, Erythema infectiosum, Pityriasis rosea, Cellulitis and erysipelas, Lymphangitis, Folliculitis, laser treatment, chemical peels, sunburn, eczema. Failure to inform us of these, or any other such conditions, will results in a surcharge of £100 and the client must also cover the cost of replacing all products (e.g. cosmetics & brushes etc.) that have been used in their session (as these will have to be destroyed).
By transferring your deposits to secure your dates and making your Final payment, you are accepting these terms and conditions.