Terms and Conditions
Securing your booking
Bookings are accepted on a first come, first served basis. All booking must be secured with a non-refundable deposit, (the amount is by agreement between PKay Bridal and The client. Usually a 30% non-refundable deposit is required to book our photographer. Date of booking by agreement via message, emails and conversations. For last minute bookings where the event date is less than 6 weeks away, the non-refundable deposit is 100% (please note that Quote and Enquiry is not booking confirmation, you are not booked in until the deposit is paid).
We only accept cash or bank transfers. All deposits and payments are non-refundable and non-transferable. All balances must be cleared and fully paid 6 weeks prior to your wedding/ Photoshoot date.
*** 20% interest per day will automatically apply when final outstanding balances are overdue. ***
We offer our services within the UK and Internationally. Wedding day Photography / Photoshoot coverage depending on the package that is purchased, which can also be agreed upon the client's request. Due to the commitment to weddings at the weekends, consultation, trial, engagement/pre-wedding portrait shoots are arranged Monday to Friday. The location of the engagement/pre-wedding portrait shoot is within 15 miles of Bishops Stortford. Otherwise,travel charges may apply.
In the unlikely event that the PKay Bridal team is unable to complete the coverage due to unforeseen circumstances, PKay Bridal reserves the right to appoint another Hair stylist, Makeup Artist or photographer to attend on his/her behalf to undertake the services. If we cannot find the replacement team your money will be fully refund - excluded monies paid for works which have already been carried out (e.g. engagement photo session etc).
There is a travel fee of £0.50 per mile (round trip) for us to travel to the wedding venue on your wedding day. Congestion and parking charges may apply depending on the location. Additional extra charges will apply for long distance locations over 2 hours drive away from CM23 4EF (roughly 150++ miles round trip). If abroad the client is liable to provide our team with accommodation, flight, transportation etc.
You can cancel your booking at any point, but your payments and your deposits will not be refunded but it is transferable. You are entitled to transfer/move your appointment once free of charge, if you decide to cancel your new appointment your deposit will be lost. If you would like to move your appointment again for a second time this will incur an extra £100 charge for date reservation. PKay Bridal will be under no obligation to refund any money that has been paid up to the point of cancellation however the client will not be liable for any further payments.
For round trips of over 80 miles, if you cancel or postpone your wedding and If PKay Bridal has already booked flights & accommodations in order to fulfill your Wedding day booking, the client is responsible to cover the cost of PKay Bridal’s flight & accommodation in full.
If the Engagement photo session has already taken place as part of the wedding photography package and the clients decide to cancel their wedding photography service due to any circumstances PKay Bridal is entitled to keep £220 deposit for Engagement photo session, date reservation, consultation and admin fee.
If your wedding/ Event was canceled due to the Government Force Majeure (e.g. pandemic, locked down, border closing), you are entitled to change or reschedule your date, but if you decided to change the venue, travel cost will apply depending on distance of your new location (0.50p per miles round trip).
If the new date happens to fall on the same date as another client wedding/event PKay Bridal will arrange for a replacement photographer to take care of your parties. If you would like to have an engagement shoot with our replacement team, we will be responsible to schedule and organise an engagement shoot for you, but you will be responsible to cover the engagement shoot cost up front in full with PKay Bridal.
If the client refuses the PKay Bridal replacement team and decides to cancel our services your deposits will not be refunded.
If you have already selected your new wedding date, but then decided to cancel, your deposit will be lost.
In the circumstance where your wedding date is changed due to Government Force Majeure and PKay Bridal is unable to supply you with a replacement team. PKay Bridal agrees to partially refund 60% of your non-refundable deposit/booking fee that the client has paid up until the point of cancellation.
If you decide to cancel your wedding date due to Government Force Majeure (e.g. pandemic, locked down, border closing) PKay Bridal agrees to partially refund the non-refundable deposit/booking fee that the client has paid up until the point of cancellation, but PKay Bridal is entitled to charge you the cancellation fee of £100 for the wedding date reservation, consultations, and admin. The client will not be liable for any further payments.
For any other reason of cancellation with less than 3 months notice 50% of the overall cost of wedding day services will still be due. PKay Bridal will be under no obligation to refund any money that has been paid up until the point of cancellation. For cancellation 4 weeks or less prior to the wedding day, a charge of 75% of total overall cost will be incurred...this is to cover lost time and missed opportunities, missed wedding date reservations, consultations, and admin.
An engagement photoshoot is included in our full day wedding package. If you decide to cancel your wedding day photography service the client is liable to cover the cost of the engagement photoshoot that has already been carried out - at PKay Bridal’s current rate (Engagement photo session currently £120 per hour with 15 digital images) plus the cancellation fee of £100 for Wedding date reservation, consultations, admin. Beyond this the client will not be liable for any further payments.
By confirming your booking with us, you agree that PKay Bridal may use any photography for publicity purposes which includes, but not limited to, our website and social media pages. This includes photographs taken by PKay Bridal and photographs taken by your professional photographer.
This Release gives the clients the right to reproduce and print high- resolution images for personal use. PKay Bridal agrees to allow photos taken at the Photo session/ Wedding to be used by Our clients. The client can freely use the images from these sessions for their personal use, and social media, as they see fit with (PKay Bridal photography credited).
This license does not include use that results in financial gain, including but not limited to: stock photography, print sale profits or resale of any nature. You may not under any circumstances alter, edit or change images - which includes, but is not limited to, photo editing apps and filters such as instagram.
Copyright of images will remain with the photographer/ Videographer under UK Photography law. The photographer (Phavinee Klongjing) reserves all the right to choose which photographs will display on PKay Bridal website and social media.
The client agrees to grant permission to PKay Bridal photography to use photographs taken of the client for use on social media, website and/or portfolios. the client hereby waives any right to inspect or approve the finished photographs or printed or electronic matter that may be used in conjunction with them now or in the future, whether that use is known to the client or unknown, and the client waives any right to royalties or other compensation arising from or related to the use of the photograph. The photographer (PKay Bridal, Phavinee Klongjing) reserves all the rights to choose which photographs will display on PKay Bridal website and social media. This includes photographs taken by PKay Bridal and photographs taken by your professional photographer. All photographs will be supplied Online in digital form unless agreed otherwise.
If the clients do not want their images to be displayed on PKay Bridal website, social media etc, they can purchase the full rights to their images from the photographer at an agreed price, but please mention this before you sign your contract.
When will my photos be ready to download?
Post process can take some time and how fast we can turn over the finished result depends on our current schedule. For weddings the first 5 preview images will be ready within 72 hrs on our social media page for you to share with your friends and families, so keep an eye out for our Instagram or Facebook feed.
All of your wedding photos will be ready between 10 -12 weeks
Photos from a Photoshoot session will be ready between 4 - 6 weeks
Download you images
The link to your online gallery will be sent to the email address that you submitted in your booking form. You will be able to download your photos directly from your online gallery. Within your gallery you will find the download option on the top right of your gallery. You will receive download notification via email when the files are ready for you to download. Your gallery will be available for you to download for up to 3 months from the date the email was sent. So we would recommend downloading your gallery and saving files in multiple places for safe keeping. After your gallery expires, If you would like us to reactivate your gallery this will incur a £75 reactivation fee, which the client will have to pay for the fee upfront via bank transfer.
Sharing, Watermarking and Editing
These are your images, we hope you love them as much as we do and cannot wait to share it with your loved ones. All we ask is for some type of credit when you use our images on social media. We always encourage our clients not to re-edit their images e.g. filter etc. When it comes to watermarking - for photoshoot and mini photo session where the number of images are limited depending on package purchases, watermarking will be visible when you view your gallery, but don't worry once you select your favourite images into your cart, your purchased Hi-resolution downloads will be watermark free. As for weddings - watermarking only applies on web and social media sharing size images but your Hi-resolution downloads are watermark free.
Limitation of liability
PKay Bridal recommended that you take out wedding insurance. PKay Bridal shall have no liability for any third party (product or service) whatsoever, regardless of cause, even if it has been recommended by us.
I am 18 years of age,or older, and I am competent to contract in my own name. I have read this release before signing and agree to hire PKay Bridal as my photographer, and I fully understand the contents, meaning and impact of this release. I understand that I am free to address any specific questions regarding this release by submitting those questions in writing prior to signing, and I agree that my failure to do so will be interpreted as a free and knowledgeable acceptance of the terms of this release.
By using any images and hiring PKay Bridal you agree to the above terms.
By transferring your deposits to secure your dates and making your final payment, you are accepting these terms and conditions.